Customer Testimonials


What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page


"We worked with Joe and Doug we had a very good talk and they are very knowledgable on there products and the financing was very quick (but I got writers cramps) All in All a very good day. Yes the best part is owning a Great Harley Fat Boy. Thanks Guys DJ "
By: Dennis    Byesville,OH

"We worked with Joe and Doug we had a very good talk and they are very knowledgable on there products and the financing was very quick (but I got writers cramps) All in All a very good day. Yes the best part is owning a Great Harley Fat Boy. Thanks Guys DJ "
By: Dennis    Byesville,OH

"Great experience, great bike, great sales team. I had been looking for about a month everywhere for my Stryker and had a pretty tight budget. These guys met all my needs and gave me a pretty fair trade in value on my old Shadow. I am very happy with my purchase and will buy from them again, when the wife decides to upgrade from her Rebel. Thanks again Phil, I could not be happier. RB"
By: Anonymous    Fredericksburg,OH

"Just purchased a 2005 V Star 650. I am very happy with my purchase and with the customer service I received from Chad. I found him very easy to work with and helpful from start to finish. The other personal I dealt with in the shop were great. My first purchase was made easy. Thanks J & J Motors. "
By: Joe    Pittsburgh,PA

"Purchased my 2008 harley trike last fall. Kind of scarry to put down money on a bike without seeing it. then driving 14 hrs. one way to get it. The bike was perfect and just what I had been searching for in Missouri with no luck for months. YOU can trust this dealer to be fair and honest. Of course I changed a few things to fit my wifes requests. I would shop at J&J again if I wanted a bike they had. PS my local dealer asked why I did not buy from them. Answer: I gave them 8 months to find a used trike that I wanted. They didn't even try. "
By: Tom    St. Joseph,MO

"This is my first bike purchased on the internet. A beautiful 2007 Silver Honda Shadow 1100cc. I was a little concerned about all the personal information given out to people I've never met and canot see, but really no different than going to a dealership in person. I was less concerned about this due to J&Js excellent consumer rating. Keep in mind after the purchase you must pick-up the item yourself or have it shipped to your home. By truck it took about 3-weeks from Ohio to Florida. I chose the best shipper and it cost me about $600. The shipping and delivery company provided tracking emails so I could see where my purchase was. The bike was delivered in pristine condition and the driver was very courteous. I noticed the odometer had 8 miles more than the milage statement I recieved. Was this a little joy ride while in transit? I also asked to make sure I got the owners manual. I did not get it or it was not available. Not a big deal as I can get one on the web. I rate the overall experience excellent and would definately do it again. "
By: John    Fernandina Beach,FL

"Bought a 07 Kawasaki Vulcan 900 a few weeks ago. Saw it on Ebay. Noticed many bikes for sale on Ebay from Massillon, Oh. Checked out J & J's web site. Great inventory. I drove down from Jamestown NY, looked it over and bought it. Rode my old bike down the next day and traded it in and drove my new bike home. Was treated great. Telling anyone that is in the market for a bike that they have to at least check out their web site. "
By: William    Jamestown,NY

"Filled out an application on Thursday morning,got approved that afternoon,drove about two hours Friday to pick up my 07 Suzuki Boulevard C50 T. Would not hesitate to deal with Ryan and Doug on another bike in the future."
By: Dale    Ada,OH

" 5 stars!!!!!"
By: Daniel    Tiffin,OH

"Any eBay auction for a big ticket item has a sense of nervousness. J&J was absolutely worth it. The bike was as described, the price was great, and Brandon and Joe were 100% cool with the entire deal. No sales pressure, very easy to work with, and the new Ultra Classic is just begging for spring!"
By: Steve    Pleasantville,OH

"Picked up my 2002 HD Fatboy on Saturday. WOW what a bike! Rode it 80 miles home and she just ran sweet. The dealership had it detailed and serviced and waiting outside for me when I arrived. Great sales staff, not pushy, and prices that can't be beat. THANKS DALE and STAFF!"
By: Greg    North Ridgeville,OH

"Found that the sales staff was extremely knowledgeable"
By: jim    hubbard,OH

"I am very happy with my purchase. I bought a 2007 HD Street Bob almost two years ago now and I couldnt be happier. The 2,000 mile round trip was worth the drive. Great price and great sales staff. Thanks again!!!"
By: Aaron    Lincoln,NE

"My 85 Honda Gold Wing just arrived via road transport, this is the first time I've seen it other than in pictures. I am delighted, it is better than the pictures showed it to be. I dealt with Dale over the phone and I couldn't be happier with that experience, he is outstanding and his word is as good as gold. Dale described the bike to me absolutely correctly and he was a pleasure to deal with throughout the whole deal. The price was good and the bike is fantastic. I could not be more pleased with J & J Motors or with Dale. Thank-You, in me you have a very happy customer that will buy from you again. Respectfully, Richard Munslow."
By: Richard    Belen,NM

"We bought a 2007 Harley FXST in early Feb 2010 and have hot had one problem with anything on the bike or the transaction. Will buy from them again when the "time is right". Great job guys."
By: Raymond    Napoleonville,LA

"Bike was as noted. The team at J&J were excellent to deal with especially Dale and Charlie. This was the first time I have made a major purchase without viewing before making the deal. I was confident that J&J was honest and they did not let me down. I love the bike. Thank you very much. Gord DeJong"
By: Gord     Beaumont ,AB

"Went to two other dealers and they made me work for them, right when I walked through the door they were there to help me. I love my new bike."
By: Adam    Akron,OH

"I bought a 2006 Yamaha Star Roadliner Midnight back in Dec. 09. I love the bike! If you want low mileage bikes that are clean and detailed, then J and J Cycle is the best buy. American, Japanese, and custom bikes at low prices, and generally speaking, low mileage. Don't forget to ask the dealership for your bike's owners manual when you make your purchase. The staff there is great, and friendly. And there moving bikes. There's a deal there for everyone!"
By: ERIC    Vickery,OH

"I purchased a 2005 R* from you on 01/09/2010. I just rode it for the first time today. Great bike. Just wanted to say thank you. Will buy from you next time."
By: Brian    Pittsburgh,PA

"I and a good friend traveled over 7hrs to purchase a 06 Stratoliner at a great price! Savings was worth the time and money to get to Massillon pickup bike and return to Maryland's eastern shore, still saving lots of money! I totally love this strat and was just what I wanted!! Chad was great to deal with and J&J Motors is first class, Just check out their customer waiting room, Sweet!! :)"
By: Timmy     Cambridge,MD

"I bought my first street bike there last July and have had a blast riding it. "
By: James    Washington,WV

"I just bought my first motorcycle from your dealership. EXCELLENT, FIRST CLASS service right from the start!!! A big thank you to Dale & the rest of the crew. "
By: Sunshine    Warsaw,IN

"Smooth transaction, good communication. Helped strap the bike down on a very cold december day. Bike was in perfect condition as advertised. Very pleased with the experience at J & J Motors!"
By: Anonymous    Fort Wayne,IN

"Purchased 2007 v-star 1100 . Ryan very easy to deal with, no pressure and very professional."
By: ron    boardman,OH

"Enjoyed the whole experience. Dale Fickes, Jack the owner, Charles and the fellow who put the bike on our pickup, in fact the friendliness and professionalism throughout was refreshing. Thank you all."
By: Leonard    Greensburg ,PA

"I picked out a beautiful low mileage 2005 Yamaha Vstar 1100 Siverado. Dale was my sales person and he helped me to get exactly what I wanted. Everyone at the dealership was friendly, courteous and helpful. As stressed out as I was over this decision when I walked in, I left feeling very good about the transaction. Fantastic experience."
By: John    Parma,OH

"I would like to thank J and J for a great buying experience. Brandon was fantastic from before,, during and especially after the sale. Thank you. It was worth the drive and will tell all my friends how well I was treated."
By: Robert    Barberton,OH

"I purchased a 2008 Harley-Davidson Rocker. I dealt with Keith. He was outstanding on every aspect on my incounter with him. Drove 3 1/2 hours to get my bike and I'll do it again in a heartbeat. I've never been treated like I was a well known friend in any dealership I've ever walked into till now. You guys have your crap together. keep up the good work!"
By: mike    auburn,IN

"Great people and great service. walked in and immediately greeted by a sales rep. shown around the buildings to look at spectacular selection and there was never any pressure to buy. sales saved me easily 1200$ on new r6 and finacial department was quick and also very friendly. Great store I'll never shop any where else thanks again Ryan and Charlie."
By: Michael    Crestline,OH

"Excellent Service...Best dealer I have dealt with. Great prices, and service. Drove 4 hours and will be making the trip again in the future. Would highly recommend!"
By: Anonymous    St. Bonaventure,NY

"Incredible people, incredible prices. I saved over $2500 buying my bike here compared to my hometown. Well worth the drive, keep up the great work. You have a customer for life!"
By: James    Willow Springs,NC

"I recently purchased a 2004 Honda Shadow. Rich Green was my sales person and he was awesome. No pressure in purchasing which I really appreciated. He was so informative and helped me make a great decision on motorcycle choice. My new 2004 Honda rides like a dream and fits me perfectly. After riding a 1983 Honda Shadow 700 for two seasons which was to big and hard to handle my new bike feels like it practically drives its self. Thank You Rich for your help. I love my new bike. I highly recommend J & J Cycles for your next motorcycle purchase, I went through many other dealerships looking for a bike,most of them where out of the size I was looking for or the prices were way to high for the year and model. J & J had many to choose from and the prices are fair. Ask for Rich he knows his bikes and he wont stear you wrong. "
By: Sheila    Millersburg,OK

"Very professional! five star dealership!"
By: linh    toronto,YT

"parts guys are awsome and great time everythime u walk through the door."
By: darius    beach city,OH

"I couldn't believe that a dealership could be so great. I saved around $2500 by buying my my bike from JandJ instead of locally. Bob Newark, N.Y. "
By: Bob    Newark,NY

By: Michael    Wooster,OH

"Purchased a yamaha roadliner. Very nice bike. The dealership couldn't have been any easier to work with. Looking forward top many great rides."
By: John     Northfield,RI

"Bought a VTX1300C from you,and love the bike."
By: Sam    Wooster,OH

"Very good experience purchasing a bike at your facility. "
By: Anonymous    Northfield,OH

"I bought two bikes today. The selection was unbelievable. It was hard to choose due to so large of a selection. The prices were very competitive. All our issues were taken care of promply and minor repairs were done on the spot."
By: Anonymous    Sandy Lake,PA

"Dale & Ryan were both great to work with. Since I bought 2 Sportsters at once, you could imagine how I depended on there visual inspection of both bikes. That was very important to me that they took the time to look over both bikes and check for a little scratch here or there and tell me were they were located! Financing was a breeze thanks to Branden, all paperwork came as stated with full instuctions.Great comunication! Thanks for a super smooth transaction and two great looking bikes at excellent prices! Mr.Don DiVincenzo Forked River, N.J."
By: Don     Forked River,NJ

"I think that J&J has one of the most presentable in town. One of the biggest perks of shopping there is that when you walk in the dorr you are asked if you need help of any sort and if you decline you can freely shop with out someone over your shoulder bugging you, but at the same time the moment you have a question someone is promtly there to offer there service to you. Dan in sales is one of the friendlist sales men you can ask for. He doesn't push the product on you he lets you describe what your looking for then offers his suggestions which in my opinion is a huge plus when shopping. As for as parts go Phil is one of the most knowledgable people on current and late models in the state if not beyond. I have never had someone with such a fountain of knowledge be able to answer every question I have without even thinking about cracking open a book. By for an amazing shop. 10 out of 10"
By: Erik    Strasburg,OH

"Good Service"
By: Anonymous    Boston,MA

"I bought 03 goldwing - This was the most pleasant experience I ever had ! Financing & Paperwork was done in a flash - salesman was 5 star - No preasure and very friendly & helpful - Keep up the good work !!!! "
By: GEORGE M    Niles,OH

"Very nicely ran shop!"
By: Andy    Massillon,OH